مسكلة في التنصيب

[qadsawi22]

السلام عليكم
اتمنى انكم تساعدووني اواجه مشكلة في تنصيب photoshop cs3 تطلع لي رسالة
مكتوب فيها
please insert photoshop cs3 to continue installation
ارجو المساعده في اسرع وقت علما ان النسخه حملتها من موضوع الاخ Windows_Seven

[qadsawi22]

يا اخوان ارجوا المساعد في اسرع وقت ممكن

[qadsawi22]

انا جربت اكثر من نسخه دايم تظهر لي نفس الرسالة جربت حوالي 3 نسخ

[الدالويMMM]

وأنا بعد زهقت من هذي الرسالة ما عندكم حل لهالمشكلة

طفشان

[elraosh]

اخى ممكن تضع صورة توضيحية لنستطيع مساعدتك...
وشكرا تقبل تحياتى

[الدالويMMM]

يقال أن الحل في هذا النص بس ما فهمت ولا كلمة
Adobe CS3 install horror… round 2
I mentioned in my previous post that I was having installation issues with the trial downloads of Adobe's CS3 products (namely Flash and Photoshop). I assumed that I could install the trials and when my serial number arrived I'd be able to enter it (as I have in the past) before the trial expired and everything would be great. Boy was I wrong. I tried to input the serial number but its a no go. So I say "screw it, I'll go ahead and install the whole CS3 Web Premium Suite". I get our software guy to login to the Adobe download center and begin the 1.6 GB download for the whole suite. I burn the software to a DVD and try to install, it unpacks the software to my desktop and I begin the setup process. I select the products to install (basically everything accept Version Cue) and I get presented with an error asking me to "Please insert Adobe CS3 Web Premium to continue installation". What? The disk is in the drive, the files are on the desktop... what more is there? So again I head to Google, run a search based on the error and find a few things to try from one of the Adobe technotes regarding the CS3 installation problems. I have to admit to being a bit caught off guard by some of the suggestions (albeit in the "advanced troubleshooting" area) that suggested that I actually "Reinstall the operating system, or run a system restore" to get Photoshop to work. Are you f@$king serious?


Well I'm not about to go through that hell to get CS3 to run, so I try a few "less invasive" solutions found on the forums. I removed some file associations, and ran the CS3 clean up ****** again, rebooted. Dragged the files from the DVD to my desktop, created a new user profile and tried again from the new profile. And it appears to be installing... oohhh spoke to soon, I get this lovely error message.

Again WTF?? Looking at the error it cant find a file from the Flash CS3 installer I downloaded for the trial. But I'm installing the whole suite, with all the files on it, why does it need the installer from the trial? And besides that I'm not even trying to reinstall Flash since its already installed? Argh! So I run the setup again only this time I choose the option to completely uninstall all CS3 installs. Then I wait an hour for the uninstall to complete (again WTF??). Once its uninstalled I reboot, run the CS3 clean up ****** again (choosing option 1) and run it over and over again until it cant find anything else to clean (took 3 rounds this time) -- (as a side note, in order to run the CS3 cleanup ****** you will need to have the Windows Installer CleanUp Utility installed). Now I begin the install process again (from the desktop). This time though I try running the install from my main profile, and it seems to be working. It takes about 30 minutes and then right when I think I'm home free I get this lovely error.

Crap! So I uninstall...again...and switch to my other profile and try installing from there, only this time I choose just to install Flash CS3 and see how it goes (I don't want to waste another hour and a half if it doesn't work). It runs through the install and I get the error again. This time I figure I'll try and open Flash, maybe I don't need the shared components that didn't install. Yeah... nice try buddy. I get this Helpful message. This has to be the most stupid error I've gotten yet. It hasn't once asked me for my serial number, it doesn't give me the option to input my serial number. This sucks!

About this time I've had it, and I call Adobe tech support back and explain my problem. Now, if theres a silver lining in this story at all it has to be that Adobe's tech support staff are very cool, very helpful, and actually have answers (you can tell they never worked for Dell). "Jeff" at Adobe informs me that I should uninstall CS3 AND CS2 and try again. He also fills me in that the CS3 cleanup ****** has two more levels of cleanup (levels 3 and 4) that don't appear in the options. I assume this is because of what its about to do. Level 3 will remove/cleanup not just CS3 remnants left on your system after uninstall, but those left by the CS2 uninstall as well. Level for will do this for ALL Adobe products. So he suggested I try removing CS2 and CS3 first, clean with level 3 (run it as many times as needed until no more files are found). Then try installing CS3 again. If that doesn't work then uninstall all Adobe products, clean with level 4, and try the reinstall. I've spent waaay to much time on this already so I say screw it and uninstall all Adobe apps, CS2, Flex Builder, After Effects, and for good measure I uninstall my Macromedia products as well (Studio 8 and Homesite). Run the clean up ****** on level 4 (twice). Reboot and reinstall CS3.

And it worked! WOW I actually got to the registration screen and everything. Opened all apps and they work. But what a horrible experience. Now I get to reinstall After Effects and my plug-ins (oh joy), and Flex Builder and Homesite. I forsee Friends of Ed creating a book series, "Foundation Adobe CS3 Installation", Amazon cross selling people who buy the software with something like "Customers who purchased Adobe CS3, also bought 100 capsule bottles of Excedrin, Pepsid AC, and a book titled "How to find a job when you've been fired for missing a deadline because you were installing Adobe CS3".

Adobe: This is unacceptable. You can't screw up the install process like this. The conflicts are with YOUR OWN SOFTWARE! Your betas and trials should not conflict with the installation of the product suites. I should not loose 3 full days of productivity to install software. The installation process should be the easy part. This may be the biggest software launch in your history, but its also the worst software experience in history. You may have given sold us some cool tools to use, but made it an absolute pain in the ass to have the opportunity to use them. I really, REALLY, hope that this is not a sign of whats to come with future Adobe software releases. Maybe this was like a software hazing ritual, only I didn't have to light any body parts on fire or drink until I puked (although both of those options sound less painful then this experience has been). And I'll say this, I was hesitant to upgrade my software at home because of the inflated pricing and forced bundling (I own Photoshop CS2, Studio 8, and After Effects 7 Pro, and it still costs $1100+ to upgrade??? WTF??) but after this I can say it will be a while IF I do.

Having said all that, I have to say thank you to Adobe tech support, who I'm sure is getting worn out with calls and deserve a raise for all of the overtime they're gonna have to put in on this. The Adobe installer team (assuming they aren't in protective custody) should be buying the tech support team breakfast, lunch, dinner, drinks, condos... for the next few years for completely screwing up the most basic part of using software. Thanks Adobe!

وبالنسبة للصورة من عيوني ..............

[الدالويMMM]

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